Shipping policy

Shipping Policy

Last Updated: 20-06-2026

Thank you for shopping with clikcart. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

All orders are processed within [5-7days] after payment has been successfully confirmed.

  • Orders are processed only on business days (Monday to Friday, excluding public holidays).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During periods of high demand, order processing may take slightly longer.

If there is a significant delay in processing your order, we will notify you via email.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping options will be displayed during checkout and may include:

  • Standard Shipping

  • Express Shipping (where available)

Shipping availability may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times after dispatch are as follows:

  • Standard Shipping: 5-7 days

  • Express Shipping: [3-4 DAYS] (if available)

Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, remote locations, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

  • Standard Shipping: Rs 70

  • Express Shipping: [Rs 110] (if applicable)

From time to time, clikcart may offer free shipping promotions on eligible orders.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Please allow up to 24–48 hours for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Customs clearance (for international shipments)

  • Incorrect or incomplete shipping information

If your package is significantly delayed or appears lost, please contact us at clikcart2026@gmail.com, and we will assist you in resolving the issue.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or unsuccessful. Additional shipping charges may apply for re-delivery.

8. Lost or Damaged Shipments

If your order arrives damaged or if you believe it has been lost during transit, please contact us within 1-2 days of the expected delivery date.

To help us investigate the issue, please include:

  • Your order number

  • Photos of the damaged package or product (if applicable)

  • A brief description of the issue

We will work with the courier partner to resolve the matter as quickly as possible.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: clikcart2026@gmail.com

Business Name: clikcart